Q:

My labels still do not line up properly, even after I have calibrated my printer.

A:

Perform a full calibration

Zebra/Brady printers with an LCD screen:

Step 1:

Press the SETUP/EXIT key.

Step 2:

Press the NEXT/SAVE key 16 times until “media and ribbon calibration” displays on the LCD screen.

Step 3:

To start the calibration procedure, press the black oval on the right side.
‘‘Load backing cancel continue’’ should now be displayed on the LCD screen.

Step 4:

Next open the printhead and remove about 12 inches of labels from the paper backing.

Step 5:

Press the black oval on the right side. ‘‘Remove ribbon cancel continue’’ should now be displayed on the LCD screen. Now remove the ribbon from the printer.

Step 6:

Close the printhead and press the black oval on the right side. ‘‘calibrating please wait" should now be displayed on the LCD screen. When this part of the calibration process is completed, the display will read ‘‘reload all continue’’

Step 7:

Open the printhead. Pull the label liner forward until a label is in-between the media sensor and reload the ribbon.

Step 8:

Close the printhead. press the black oval on the right side. The printer is calibrated when the media stops feeding.

Step 9:

Press the Setup/Exit key to leave the programming mode. Press the Next/Save button to save the changes.

Zebra/Brady Printers without an LCD Screen:

Step 1:

Turn the printer off and remove the ribbon.

Step 2:

Remove enough labels from the liner to expose about 12’’ of the paper backing.

Step 3:

Load the exposed liner back into the printer and close the printhead.

Step 4:

Turn on the printer while holding down the pause, feed and cancel keys until the Mode  LED goes out.

Step 5:

Wait until the darken, position, printhead and paper/ribbon LED begin to flash.

Step 6:

Load the ribbon, close the printhead and press the mode key. Allow the labels to feed as the media profile prints until they stop feeding.

Step 7:

Press the mode key four times to save the calibration.

Q:

My printer will not feed labels

A:

One of the printers belts most likely needs to be replaced.

Q:

When using Code 39 I can only type numbers. I thought Code 39 was Alphanumeric.

A:

Code 39 is alphanumeric you must use capital letters, if you need to use lower case text use full ASCII code 39.

Q:

I get a horizontal/diagonal line in my barcode.

A:

Check the platen roller and make sure it has not been cut or split. Never use a razor blade to remove labels from the printer.

Q: 

My labels are printing with a white line in the label.  Why is this happening?

A: 

Printhead is dirty- clean with isopropyl alcohol and a cotton swab.OR- printhead has a blown pixel and needs replacing

Q:

My printer will not calibrate and I keep getting a ‘‘paper out’’ error.  Why is this happening?

A: 

Label sensor may be dirty.  Sometimes a piece of label may stick to the label sensor preventing the sensor from ‘‘seeing’’ the label.  Remove the label, clean with alcohol swab, then re-calibrate.

Q: 

I have a Symbol LS4006 scanner and I’d like to program it with a tab.  How do I go about   programming it?

A: 

Scan “Set All Defaults’’ p.5-7 LS 4000i Series Product Reference Guide

Then- Scan “Erase All Rules’’ p. 2-2 LS 4000i Series Advanced Programmer’s  Guide

Scan “Begin New Rule’’ p.2-1 LS 4000i Series Advanced Programmer’s Guide

Scan “SEND ALL DATA THAT REMAINS’’ p. 2-13 LS 4000i Series Advanced Programmer’s Guide

Scan “SEND TAB KEY’’ p. 2-57 LS 4000i Series Advanced Programmer’s Guide

Scan “SAVE RULE’’ p. 2-1 LS 4000i Series Advanced Programmer’s Guide

When you scan a barcode it will transmit that number with a TAB after it.

Q:

I have a Symbol LS4006 scanner and I’d like to program it with a carriage return (enter).   

How do I go about programming it?

A:

Scan “Set All Defaults’’ p.5-7 LS 4000i Series Product Reference Guide

Then- Scan “Erase All Rules’’ p. 2-2 LS 4000i Series Advanced Programmer’s Guide

Scan “Begin New Rule’’ p.2-1 LS 4000i Series Advanced Programmer’s Guide

Scan “SEND ALL DATA THAT REMAINS’’ p. 2-13 LS 4000i Series Advanced Programmer’s Guide

Scan “SEND ENTER KEY’’ p. 2-58 LS 4000i Series Advanced Programmer’s Guide

Scan “SAVE RULE’’ p. 2-1 LS 4000i Series Advanced Programmer’s Guide

When you scan a barcode it will transmit that number with a TAB after it.

Q:

My printer is not lining up to the tear off bar but it prints the labels just fine, how do I fix this?

A:

Set the software to “Tear Off’’, this should eliminate the problem.

Q:

My printer is printing the labels extremely slow.  It pauses after every label, how do I increase the printing speed?

A: 

When using Windows fonts, most thermal printers will treat them just like a graphic image. the printer has to reload the image every time it prints a label.  Changing the font to a “Printer’’ font should take care of the problem.